While you can withdraw cash funds from your Customer Account anytime with no restrictions, casino bonus funds cannot be withdrawn.
As this is a bonus feature and not cash, the withdrawal rules do not apply.
You can use a Casino Bonus to play on our slot games. Any winnings derived from those spins would be paid to your Casino bonus wallet and subject to all standard wagering requirements.
If you wish to convert a casino bonus to cash and then withdraw this, you can do so by meeting your wagering requirements. You can keep track of your wagering requirements in the following section of your account:
My Account > Manage History > Bonus History
If you have any questions about this or our wagering requirements, you can contact our 24/7 Customer Support team.
You can contact our 24/7 Customer Support team via Live chat or email at support@butlersbingo.com