How do I reopen my account? Ciaran August 10, 2020 15:20 Updated You can reopen your account by contacting Customer Services via our 24/7 Live Chat or by email to email@example.com. Once your account is reopened, you can log in and start playing. Related articles What is account closure? Why has my deposit failed? I’ve applied a Take a Break but I’ve changed my mind – can I cancel it? Why do I need to confirm my deposit payment with my bank? How long can I self-exclude for?